Careers In Hospitality
Hotelier is defined in the dictionary simply as someone who owns or operations a hotel. We disagree; it is someone who passionately works to exceed guest expectations and finds great pleasure in delighting a guest and creating memorable experiences.
At Waterton, we are seeking our definition of hotelier to join us in creating memorable guest experiences, experiences that meet our definition of Resitality®, home-like experiences at our hotels with each guest we welcome. Our teams oversee some of our guest’s most important moments from business meetings to weddings to that much needed weekend away. No matter the event, our associates are empowered to make our guests feel at home with genuine hospitality.
Working in the hospitality industry is exciting, challenging, fast-paced and full of opportunities to grow!
It is an industry that is incredibly rewarding, offering those that make a career of it the opportunity to go from a front desk associate to a general manager or from a dishwasher to an executive chef. It is truly an industry where anything is possible with dedication and hard work, your career is what you make of it, we will help by giving you the tools you need to succeed.
The hospitality industry is incredibly diverse!
From the different types of jobs in each location, to the diverse team members you will have the opportunity to work with and learn from. This is a career that allows you to travel the globe and become a student of the world. Or just stay close to home and enjoy the great travel benefits.
What should you know before accepting a career in hospitality?
In order to serve our guests and exceed expectations, it often means working various shifts including days, evenings, weekends and holidays.
There is no job in the hotel that falls outside an associate’s “job description”. In order to succeed as a team, our associates must work together as a team.
Hospitality Fosters Creativity
Have you ever had a Chef who creates an amazing meal? We celebrate creative hospitality to promote those memorable experiences and give our associates an amazing outlet to express their passion.
But the gratification that comes from helping a guest or achieving a career goal is highly rewarding.
Hospitality Is Fun
The friendships you will build and the skills you will learn quite literally may last a lifetime.
Learning & Development
At Waterton, we will help provide you the tools to succeed; you provide the drive and passion to achieve! We offer several learning and development programs with a mixture of online self-paced e-learning, instructor led classroom learning, web-based learning and on-the-job training.
Waterton has the distinct advantage of partnering with multiple hospitality brands including Marriott, Starwood, Hyatt and IHG. As an associate working in one of our hotels, you will have the opportunity to participating in specific brand training programs designed to assist you in delivering the brand promise and exceeding guest expectations.
Manager-in-Training Program (MIT) & Internships
We are excited to offer our associates development opportunities through both Internship Programs and Manager-in-Training Programs. Both programs offer current team members and current college students or recent graduates the opportunity to hone their skills as a hotelier with real-world experience. The goal of the MIT Program is to provide participants the skills needed to move into their first Management level role within the hospitality industry.
What to Expect Once You’ve Applied
Once you have applied online, you will receive an email letting you know your application and/or resume has been received. Once received, one of our recruiting professionals will review your qualifications. Following their review, they will then contact those candidates that most closely match the position’s requirements. You will be sent an email once the position has been filled even if you were not contacted for an interview, usually within 3-4 weeks. If contacted for an interview, you may be asked to meet with a Human Resources Representative, the Department Manager and potentially even the General Manager at that location. If offered a position, as part of our pre-employment process, candidates will be asked to provide professional references and complete a pre-employment background and drug screening prior to beginning employment with Waterton. Waterton is a drug-free workplace and an equal opportunity employer.