Resident Support
Have a concern? We are happy to help. For the best service, please reach out to the vice president who oversees the state you are a resident in. Please also include the property name, your name, your contact information, a detailed description of your concern, and any relevant documentation. We will do our best to handle these concerns expeditiously, but we thank you in advance for your patience.
Missy Castaneda
VP of Operations
CA, TX (Dallas and Plano), OR, WA
Marvin Bacheaux
VP of Operations
AZ, CO, GA, NV, TX (Pearland, Austin, Houston, Cypress, Katy)
Jacob Schumaker
VP of Operations
FL, IL, MA, MN, NC, NY, PA, SC, TN, VA